Everbank Mortgage Reviews and Complaints
Run for your lives from Everbank
Their customer service SUCKS. Paid my mortgage on the 1st but still their auto pay tried to take additional payments from my bank causing late notice and charges.
They did not stand behind anything. Even though the mortgage was current and it was their error, they did nothing about correcting their screw up. Make this your last choice for a mortgage and be prepared for poor service You might as well talk to your dog than their customer service.
You would get better results . They do not provide any avenue for you complaints to be heard or to take any action to resolve their horrible handling of accounts
Product or Service Mentioned: Everbank Mortgage.
Reason of review: Poor customer service.
Monetary Loss: $95.
Preferred solution: Full refund.
I didn't like: Poor to non-existing customer service.